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MO EOP control panel - District admin guide

General information

Solution overview

MO EOP service is an information system developed for the state of Missouri (MO) for accessing and managing emergency operations plans (EOPs). The purpose of the EOP is to outline emergency management structure and define actions and roles necessary to provide a coordinated response during an emergency event. The plan provides general guidance for all levels of emergency management and applies best practices to mitigate loss of life or damage to property and reinforce continuity of operations.

Thus, the MO EOP solution is used to facilitate the response in emergency situations, mainly in educational institutions. It provides fast and easy access to procedures and processes created specifically to ensure safety and protection of students and staff. All EOPs account for local specifics and the types of potential hazards. Comprehensive resources are used to proactively inform about correct behavior in emergencies as well as to provide the first respondents (firemen, policemen etc.) with required details allowing to choose the best course of action.

The service works as a combination of web and mobile applications with the web control panel being the main tool for managing EOPs.

This document describes MO EOP control panel functionality for a District admin.

Supported configurations

Web interface

Operating System:

Mac OS 10.14.4,

Windows 10 Pro Version 1803, OS Build 17134.753

Browser:

Google Chrome Version 74+

Opera 60.0.3255.27+

Mobile app

Android: Android OS v.4.1 and above

IPhone: iOS v.10 and above

Registration and authorization

Registration

New users can join MP EOP only by invitation. According to the current implementation, District admins can be invited only by Super admins. The invitation is shared by any preferred method of communication (email, chat, sms, etc.) as a link to the Registration page.

To create your MO EOP account:

  1. Open the invitation link shared by a Super admin. The screen includes information about the role you are being registered with. If you are invited only as a District admin, only one role is shown, if you are invited as a user with several roles, all of them will be listed on this page (e.g. you can be invited as a user with both District admin and Facility admin roles, or two District admin roles for two different districts etc).

  2. Fill in the registration form. Note that all the fields are mandatory and the Register button remains disabled till all fields are successfully filled. On this screen, provide the details listed in the table below.

Field
Description
Your name Your name and surname.
Email The email you will use to log in to your MO EOP account. The email should be unique, if the account with the same email already exists, the following message is displayed when you try to register:
Password The password you will use to log in to your MO EOP account.
EOP Build credentials The email and password you use to log in to your Trisk account. These two fields are validated upon entry and if the Trisk login credentials are not correct, the fields are highlighted in red and the following error message is displayed:
  1. Once all the fields are filled and successfully validated (highlighted in green), click Register.
Registration screen for one role Registration screen for multiple roles

Your joining request is now sent to the Super admin to be approved, and the following confirmation screen is displayed:


Once your joining request is approved, you will receive the following confirmation on your registered email account:


Your MO EOP account is now activated, and you can access the MO EOP panel.

Login

MO EOP supports multi-login, that is you can register as a user with several roles and choose one of them at the time of login.

To log in to MO EOP:

  1. Open https://moeop.org/.

  2. Enter your email and password. You can use the eye icon to view the password in case you need to check if you’ve entered it correctly.

  3. Click Login.


You are navigated to the Role selection screen. This screen opens every time, even if you are logging in as a user with only one District admin role, to make sure that data is synchronized with the Trisk source.

  1. On the Role selection screen, select the required role from the drop-down list and Trisk district to export. The Trisk districts drop-down list contains all the districts available to you in the Trisk system. Exporting Trisk district at this stage is done to synchronize available data for a selected district between Trisk and MO EOP.

Once done, click Confirm.


While the system is checking for all available updates, the following pop-up message is displayed:


Then, you are navigated to the MO EOP dashboard. Your name and role are displayed at the top of collapsible left-side navigation menu.

You session expires after 30 minutes of inactivity, and you’ll need to log in again to access MO EOP.

Logout

To log out of control panel, simply select the Logout option at the bottom of the left-side navigation menu.

Password reset

If you forgot or lost your password, you can reset it by using the Forgot your password? option.

To reset your password:

  1. On the Login screen, click Forgot your password?
  1. Enter the email you used to register in the MO EOP system and click Recover password.

The confirmation screen is displayed. At the same time, an email is sent out to your registered account with password reset link and details.


From both these screens, you have the option to return to the Login page by selecting Go to authorization, if needed.

  1. Go to your email account and open the MO EOP password recovery email. Use the link provided in the email to reset your password.
  1. On the Password reset screen, provide and confirm your updated details, and click Set new password.


The confirmation message is displayed and your password is reset. Now you can return to the Login screen by selecting Go to authorization and sign in using your updated credentials.

MO EOP control panel overview

The MO EOP control panel is divided into several sections according to the main functionality areas. Below is the brief description of MO EOP panel sections or tabs of the left-side navigation menu. Note that the menu can be collapsed or expanded as needed.

To collapse the menu, simply click Collapse at the top of the side navigation bar. To expand the menu, click the Collapse icon again.

Dashboard

The MO EOP Dashboard provides a perfect at-a-glance overview of all key data points. Just on this one page, you can see everything that requires your attention or actions and helps to perform operations in a faster and easier way. The Dashboard for a District admin includes the following sections:

Register device

The Register device option is used for generating the QR code, which you can then scan with your mobile device to log in to MO EOP mobile app, rather than typing in your user name and password.

Register device option on the Dashboard Generated QR code for logging in to mobile app

EOPs and Flip Charts

This section contains the latest EOPs and Flip charts uploaded to MO EOP panel from Trisk or added/changed manually for your district. You can go through the list using the scroll bar and check out individual items. If you click any EOP or Flip chart entry, you will be navigated directly to the EOP / Flip chart page with the document already open for you in a pop-up window.

Users

Here you can find general information about the number of registered users within your district as well as the number of facilities they are distributed across. Besides, this section includes all pending user joining requests for your district, so you can accept them right from this page by clicking Accept user.

MO EOP Updates and FAQ

MO EOP Updates are system-wide news added by Super admins. All new items have the Mark as read button below them, once the news piece is read and the button is clicked, it changes to the check mark.

FAQs include important information in the “question-answer” format, which can be added by Super admins. FAQs are available to all registered MO EOP users.

Build plan

The Build plan section is used to provide fast and easy access to the Trisk system where EOPs, flip charts as well as any accompanying resources are developed by authorized users. You are immediately navigated from MO EOP to your Trisk account. For more information, refer here.

The access to this section is provided to:

  • Super admins

  • District admins

Facilities

In this section, you can see the list of facilities for your district, which were either added when uploading data from Trisk or manually.

The access to this section is provided to:

  • Super admins

  • District admins


Here, you can search for entries and open any entry by clicking it. The complete list of available operations is described here.

Resources

The Resources section includes all resources added to MO EOP control panel either via Trisk upload or manually. The section is divided into three parts:

  • MO EOP resources - files and links that are applicable to the entire state, and can only be added manually by Super admins.

  • District resources - files and links that are applicable to specific districts, they can be added during the document upload as well as manually by Super admins.

  • Facility resources - files and links that are applicable to specific facilities, they also can be added during the document upload as well as manually. Facility resources can be added by District admin in the Facility entries. For more information, refer here.

The access to this section is provided to:

  • Super admins

  • District admins

  • Facility admins, and

  • Users

MO EOP resources
District resources
Facility resources

Here, you can search for entries and open any entry by clicking it. The complete list of available operations is described here.

Flip charts

In this section, you can see the list of flip charts, which were either added during the Trisk upload or manually. If added via upload, each flip chart is assigned to a specific district and facility. On the screen, you can see the following details:

Field
Description
District District the flip chart refers to
Facility Facility within the district the flip chart refers to
Hazard Type of hazard the flip chart is created for (Hazards are configured by Super admins)
File name Full name of the uploaded file, including extension
Updated Time, date and author of the entry creation or update

The access to this section is provided to:

  • Super admins

  • District admins

  • Facility admins

  • Users


Here, you can search for entries by district or facility, and open any entry by clicking it. The complete list of available operations is described here.

Each entry has the following tabs:

Entry tab
Description
File actions This tab opens by default. Here you can download the file or view it in the pop-up window.
Versions This tab contains all versions of the document starting with the original upload. It includes such details as the name and format of the file, the time and initiator of the upload/update as well as the status (Ready - when the document is uploaded, Not ready - when the document is in the process of the upload).
Here you can download and view any previous version of the flip chart by clicking required entry.
Select file This tab is used to upload or update the version of the document. The uploaded file becomes the current version, while the previous file is saved under the Versions tab.
Sign offs This tab includes the list of users (with User role) who opened and viewed the flip chart. Whenever the user clicks Sign off for the document in his MO EOP Dashboard or Flip charts section, they confirm that they’ve read it, and their name is included in the list under this tab.

EOPs

In this section, you can see the list of EOPs, which were either added during the Trisk upload or manually. If added via upload, each EOP is assigned to a specific district and facility. On the screen, you can see the following details:

Field
Description
District District the EOP refers to
Facility Facility within the district the EOP refers to
Updated Time, date and author of the entry creation or update

The access to this section is provided to:

  • Super admins

  • District admins

  • Facility admins

  • Users


Here, you can search for entries by district or facility, and open any entry by clicking it. The complete list of available operations is described here.

Each entry has the following tabs:

Entry tab
Description
File actions This tab opens by default. Here you can download the file or view it in the pop-up window.
Versions This tab contains all versions of the document starting with the original upload. It includes such details as the name and format of the file, the time and initiator of the upload/update as well as the status (Ready - when the document is uploaded, Not ready - when the document is in the process of the upload).
Here you can download and view any previous version of the EOP by clicking required entry.
Select file This tab is used to upload or update the version of the document. The uploaded file becomes the current version, while the previous file is saved under the Versions tab.
Sign offs This tab includes the list of users (with User role) who opened and viewed the EOP. Whenever the user clicks Sign off for the document in his MO EOP Dashboard or EOPs section, they confirm that they’ve read it, and their name is included in the list under this tab.

This section allows admins to invite new users. Here, you can create invitations for users with lower ranking roles, i.e. Facility admins and Users.

The access to this section is provided to:

  • Super admins

  • District admins

  • Facility admins

For more information on inviting new users, refer here.


Accept users

Each invited user must be approved by MO EOP admin for their account to become activated. This section contains the list of all users who sent their joining requests after filling their registration form within your district. On the screen, you can see the following details:

Field
Description
Name Name of the user to be approved.
Email Email (login) of the user to be approved.
Accept Status of the user to be approved. If user’s joining request is pending approval, the Accept user button is displayed against their name. If user’s request has already been approved, the check mark is displayed in this field.

The access to this section is provided to:

  • Super admins (requests of all invited users within MO EOP system)

  • District admins (requests of all invited users within the corresponding district)

  • Facility admins (requests of all invited users within the corresponding facility)

Here, you can filter the entries by the user role. Note that entries in this section are not clickable.

For more information on accepting new user requests, refer here.


Profile

The Profile section contains all information about the logged-in user. Here you can:

  • Update your name,

  • Update your password,

  • Provide or update your Trisk details.

To save the changes, simply click Save in the top bar.

Logout

You can find the Logout option at the end of the left-side navigation menu list. Once you click the button, you end your session, log out and are directed to the Login page.

Building and uploading plans

As a District admin, you can access Trisk and create EOPs yourself, which are then uploaded to MO EOP system and synchronized for corresponding districts at the time of your login to control panel.

Building plans

EOPs, flip charts as well as any accompanying resources by default are created in Trisk. To build a plan, an admin can access Trisk directly from MO EOP control panel.

Pre-requisites

  1. Login credentials provided by Trisk;

  2. Super admin or District admin role in MO EOP;

  3. Trisk login credentials provided in the Profile section of MO EOP control panel.


To access Trisk and to build a plan, simply select the Build plan section from the left-side navigation menu and confirm your choice by clicking Ok in the pop-up confirmation screen.

Selecting Cancel cancels the action and directs your back to the Dashboard view.


After successful confirmation, you are navigated directly to the Trisk panel where you can create EOPs, flip charts etc. as needed.

Uploading plans

As mentioned above, by default, all emergency operations plans (EOPs) as well as flip charts and resources are developed in the Trisk system. Then, required materials can be uploaded to MO EOP panel for management and distribution.

For a District admin, the plans are uploaded for the corresponding district every time they log in to MO EOP control panel. For more information, refer here.

Managing EOPs

As a District admin, you have access to the complete range of functionality related to EOPs within your district. By default, the list of EOPs and flip charts is auto-updated every time you log in. However, it is also possible to add EOPs manually as well as to update the uploaded files or to delete those that are no longer in use.

EOPs are usually created and uploaded for facilities. Each facility can have only one active version of EOP.

Adding EOPs

Even though the list is pre-populated, you can always add any new EOP. The permission to add EOPs is granted to Super admins (within entire system), District admins (for corresponding districts) and Facility admins (for corresponding facilities).

To add an EOP:

  1. Select EOPs from the left-side navigation menu.

  2. Click Add in the top bar of the page to open the EOP form.

  1. In the EOP form, select the facility the EOP refers to. You can either select it from the drop-down list or search by typing few first letters of the facility name in the search field. Note that you can select facilities only within your district.
  1. Now, upload the document. For that, open the Select file tab of the form, click Choose file, select the file from your PC and click Upload.

Successful upload is confirmed by the Saved! pop-up.

The file is now visible under the File actions tab, from where it can be downloaded and previewed. It is also distributed between corresponding users who can then go through the document and give their sign-off (confirmation that they’ve read it).

  1. Finally, in the top bar menu of the EOP screen, select Save.


    Selecting Ok also saves the data and directs you back to the EOPs list.

    Selecting Close directs you back to the EOPs list without saving the data.

    Selecting Delete removes the entire EOP entry and after the deletion confirmation directs you back to the EOPs list.

Note that if you are adding EOP for a facility which already has an EOP uploaded, your document is saved in the same entry as the latest version of the EOP.

Updating EOPs

Any EOP details can be updated in MO EOP control panel whenever required. The permission to update EOPs is granted to Super admins (within entire system), District admins (for corresponding districts) and Facility admins (for corresponding facilities).

To update EOP details:

  1. Select EOPs from the left-side navigation menu.

  2. Find the required entry. You can search for a document by typing at least three first letters of the district or facility it refers to in the search field at the top of the list.

  1. Click the entry to open EOP details. The EOP details screen opens and the current document is shown in the preview pop-up window. You can go through the document and then exit the preview mode by clicking the cross sign icon in the top right corner of the pop-up window.
  1. On the EOP screen, update all required details. Here, you can:

To change the facility, either select it from the drop-down list or search by typing few first letters of the facility name in the search field. Note that you can select facilities only within your district.


To update the EOP version, open the Select file tab of the form, click Choose file, select the file from your PC and click Upload.

Successful upload is confirmed by the Saved! pop-up.

Once the new document is uploaded, it is saved as the latest version of EOP under the Versions tab and becomes the current active EOP for the facility.

All versions of the EOP are saved in the system and you can download any document by clicking its name in the Versions tab.

  1. Finally, in the top bar menu of the EOP screen, select Save.


    Selecting Ok also saves the data and directs you back to the EOPs list.

    Selecting Close directs you back to the EOPs list without saving the data.

    Selecting Delete removes the entire EOP entry and after the deletion confirmation directs you back to the EOPs list.

Deleting EOPs

If needed, any emergency operations plan can be deleted from MO EOP database. The permission to delete EOPs is granted to Super admins (within entire system), District admins (for corresponding districts) and Facility admins (for corresponding facilities).

To delete an EOP:

  1. Select EOPs from the left-side navigation menu.

  2. Find the required entry. You can search for a document by typing at least three first letters of the district or facility it refers to in the search field at the top of the list.

  1. Click the entry to open EOP details. The EOP details screen opens and the current document is shown in the preview pop-up window. You can go through the document and then exit the preview mode by clicking the cross sign icon in the top right corner of the pop-up window.
  1. On the EOP details screen, simply click Delete in the top bar menu and select OK in the pop-up confirmation window to confirm your choice.


The Deleted! message is briefly displayed on the screen to confirm successful completion of the operation. The entry is now deleted and removed from the EOPs list.

Managing flip charts

As a District admin, you have access to the complete range of functionality related to flip charts within your district. By default, the list of EOPs and flip charts is auto-updated every time you log in. However, it is also possible to add flip charts manually as well as to update the uploaded files or to delete those that are no longer in use.

Flip charts are usually created and uploaded for facilities. Each facility can have as many flip charts as required.

Adding flip charts

Even though the list is pre-populated, you can always add any new flip chart for a facility. The permission to add flip charts is granted to Super admins (within entire system), District admins (for corresponding districts) and Facility admins (for corresponding facilities).

To add a flip chart:

  1. Select Flip charts from the left-side navigation menu.

  2. Click Add in the top bar of the page to open the Flip chart form.

  1. In the Flip chart form, select the facility the document refers to. You can either select it from the drop-down list or search by typing few first letters of the facility name in the search field. Note that you can select facilities only within your district.

  2. Select the hazard type. Same as with facilities, you can either select it from the drop-down list or search by typing few first letters of the hazard name in the search field. The hazard options are configured by Super admins.

  1. Now, upload the document. For that, open the Select file tab of the form, click Choose file, select the file from your PC and click Upload.

Successful upload is confirmed by the Saved! pop-up.

The file is now visible under the File actions tab, from where it can be downloaded and previewed. It is also distributed between corresponding users who can then go through the document and give their sign-off (confirmation that they’ve read it).

  1. Finally, in the top bar menu of the Flip chart screen, select Save.


    Selecting Ok also saves the data and directs you back to the Flip charts list.

    Selecting Close directs you back to the Flip charts list without saving the data.

    Selecting Delete removes the entire flip chart entry and after the deletion confirmation directs you back to the Flip charts list.

Each added Flip chart entry is saved separately, even though the facility and hazard could be the same. If you want to update an existing entry rather than adding a new one for a facility, refer to the section below.

Updating flip charts

Any flip chart details can be updated in MO EOP control panel whenever required. The permission to update flip charts is granted to Super admins (within entire system), District admins (for corresponding districts) and Facility admins (for corresponding facilities).

To update a flip chart:

  1. Select Flip charts from the left-side navigation menu.

  2. Find the required entry. You can search for a flip chart by typing at least three first letters of the district or facility it refers to in the search field at the top of the list.

  1. Click the entry to open flip chart details. The Flip chart screen opens and the current document is shown in the preview pop-up window. You can go through the document and then exit the preview mode by clicking the cross sign icon in the top right corner of the pop-up window.
  1. On the Flip chart screen, update all required details. Here, you can:

To change the facility, either select it from the drop-down list or search by typing few first letters of the facility name in the search field. Note that you can select facilities only within your district.


To change the hazard type, either select it from the drop-down list or search by typing few first letters of the hazard name in the search field.


To update the flip chart version, open the Select file tab of the form, click Choose file, select the file from your PC and click Upload.

Successful upload is confirmed by the Saved! pop-up.

Once the new document is uploaded, it is saved as the latest version of the flip chart under the Versions tab and becomes the current active document for the facility.

All versions of the flip charts are saved in the system and you can download any document by clicking its name in the Versions tab.

  1. Finally, in the top bar menu of the Flip chart screen, select Save.


    Selecting Ok also saves the data and directs you back to the Flip charts list.

    Selecting Close directs you back to the Flip charts list without saving the data.

    Selecting Delete removes the entire flip chart entry and after the deletion confirmation directs you back to the Flip charts list.

Deleting flip charts

If needed, any flip chart can be deleted from MO EOP database. The permission to delete flip charts is granted to Super admins (within entire system), District admins (for corresponding districts) and Facility admins (for corresponding facilities).

To delete a flip chart:

  1. Select Flip charts from the left-side navigation menu.

  2. Find the required entry. You can search for a flip chart by typing at least three first letters of the district or facility it refers to in the search field at the top of the list.

  1. Click the entry to open flip chart details. The Flip chart screen opens and the current document is shown in the preview pop-up window. You can go through the document and then exit the preview mode by clicking the cross sign icon in the top right corner of the pop-up window.
  1. On the Flip chart screen, simply click Delete in the top bar menu and select OK in the pop-up confirmation window to confirm your choice.


The Deleted! message is briefly displayed on the screen to confirm successful completion of the operation. The entry is now deleted and removed from the Flip charts list.

Managing facilities

As a District admin, you have access to all facilities within your district as well as to the full range of related available functionality. For example, you can view the list of facilities, add new facilities, or modify existing ones. You can also add specific resources to each facility, assign tags for easier search etc.

Note that there is no option to delete facilities from MO EOP to ensure database integrity and to avoid system errors.

The list of facilities is updated every time you log in as the district data is synchronized between MO EOP control panel and the Trisk system.

The list of all facilities is located under the Facilities tab of the MO EOP navigation menu. Here, you can:

Adding facilities

Facilities can be added by Super admin (within entire system) as well as by District admin (for corresponding districts).

To add a facility:

  1. Select Facilities from the left-side navigation menu.

  2. Click Add in the top bar of the page to open the Facility form.

  1. In current implementation, all the fields of the form are optional, however, we recommend to provide as much information as possible for easier operation and management.

    Fill the first part of the form:

    • provide the name of the facility (note that the District field is disabled as, by default, the facility refers to the district you are logged in with),
    • add the facility address,
    • include the contact person details (name, email etc.)
  1. At this stage, select Save in the top bar menu of the Facility screen. This basically creates a new facility in the database and now, all the resources you might add in the next step, will be assigned accordingly.


Once you save the data, your action is confirmed by the brief pop-up notification displayed at the bottom of the page. The new facility is now created and added to the Facilities list.

If you skip this step and proceed to adding resources without saving your facility, all resources will be saved in the Resources section of the control panel under the MO EOP resources tab, instead of the Facility resources.

  1. Add resources, if required. Any useful additional data (besides EOPs and flip charts which are saved separately) can be considered as a resource. It could be any relevant facility plans or layouts, templates, local safety recommendations etc.

Each uploaded resource must not exceed 20 Mb.

The Resources part of the Facility form is subdivided into two sections - Files and Links.


- To add a file, click Choose file and select the file from your PC, then provide the file name and tag. Tags are later used for easier identification, grouping and search of uploaded documents. Once done, click Upload. You can repeat the process to add as many files as needed.

You can upload files basically in any format - documents as well as images. Images are saved in the format they are uploaded while all documents are automatically converted to PDF format.

Once the file is uploaded, the following options become available:

  • You can preview the file in the pop-up window by clicking its icon.

  • You can download the file by clicking its name.

  • You can delete the uploaded file by clicking Remove against required item.


- To add a link, provide the link name, the URL and tag. Same as with file, tags are later used for easier identification, grouping and search of uploaded data. Once done, click Add link. You can repeat the process to add as many links as needed.

Once the link is added, the following options become available:

  • You can open the link by clicking its name.

  • You can delete the link by clicking Remove against required item.


Once your resources are uploaded, they are also included in the Resources section of the MO EOP control panel under the Facility resources tab. Here you can add, edit or delete uploaded data too, if needed.

Notes:

  • If you add a resource in the Facility form without specifying the facility name, it will be saved in the Resources section under the MO EOP resources tab, instead of the Facility resources.

  • If you delete the facility entry with uploaded resource, the resource will still be saved and will remain in the Resources section of the control panel under the MO EOP resources tab.

  1. Finally, in the top bar menu of the Facility screen, select Save again.


    Selecting Ok also saves the data and directs you back to the Facilities list.

    Selecting Close directs you back to the Facilities list without saving the data.

    Selecting Print QR code opens a new page with generated facility QR code. You can save it and share it as required.


Once you save the data, your action is confirmed by the brief pop-up notification displayed at the bottom of the page. The resources are saved and added to the facility.

Updating facilities

As a District admin, you have access to information about all facilities within your district and can update any details, whenever required.

To update facility information:

  1. Select Facilities from the left-side navigation menu.

  2. Find the required entry. You can search for a facility by typing at least three first letters of the its name in the search field at the top of the list.

    Note that you can also search facilities by district. Same way, start typing the district name in the search field and the list will be filtered accordingly.

  1. Click the entry to open the Facility screen, where you can add, remove or change any information about a facility. Here, you can:
  • Update the name, district and/or the address of the facility, or any contact person details (name, email etc.)
  • Update resources. The Resources part of the Facility form is subdivided into two sections - Files and Links.

Each uploaded resource must not exceed 20 Mb.


FILES

  • To add a file, click Choose file and select the file from your PC, then provide the file name and tag. Tags are later used for easier identification, grouping and search of uploaded documents. Once done, click Upload. You can repeat the process to add as many files as needed.

    You can upload files basically in any format - documents as well as images. Images are saved in the format they are uploaded while all documents are automatically converted to PDF format.

  • To preview the file in the pop-up window, click its icon.

  • To download the file, click its name.

  • To delete the uploaded file, click Remove against required item.


LINKS

  • To add a link, provide the link name, the URL and tag. Same as with file, tags are later used for easier identification, grouping and search of uploaded data. Once done, click Add link. You can repeat the process to add as many links as needed.
  • To open the link, click its name.

  • To delete the link, click Remove against required item.


Modified resources are also updated in the Resources section of the MO EOP control panel under the Facility resources tab. Here you can add, edit or delete uploaded data too, if needed.

Note:

  • If you delete the facility name from the form, saved resources will be moved from the Facility resources to the MO EOP resources tab in the Resources section of the control panel.
  1. Finally, in the top bar menu of the Facility screen, select Save.


    Selecting Ok also saves the data and directs you back to the Facilities list.

    Selecting Close directs you back to the Facilities list without saving the data.

    Selecting Print QR code opens a new page with generated facility QR code. You can save it and share it as required.


Once you save the data, your action is confirmed by the brief pop-up notification displayed at the bottom of the page. The Facility entry is now successfully updated.

Managing resources

As a District admin, you can access resources shared system-wide, within your district and within facilities of your district. By default, resources are added from Trisk and updated in MO EOP automatically every time you log in.

Manual addition/update of the resources in this section (MO EOP / District / Facility resources) can only be done by Super admins. As a District admin, you can, however, manage facility resources in the Facilities section. For more information, refer here.

All resources are subdivided into three sections:

  • MO EOP resources - resources that apply to the entire system, or any resources added without a dedicated district/facility.

  • District resources - resources that apply to specific districts, either uploaded from Trisk or added manually via MO EOP panel.

  • Facility resources - resources that apply to specific facilities, either uploaded from Trisk or added manually via MO EOP panel.

The list of all resources is located under the Resources tab of the MO EOP navigation menu.


As a District admin, here you can:

Search resources

To search MO EOP, District and/or Facility resources:

  1. Select Resources from the left-side navigation menu.

  2. Look for a required entry using the search field at the top of the screen. Note that resources can be searched only by tags added at the time of resource creation or addition to MO EOP, district or facility.

Make sure to check all the resource sections (MO EOP resources, District resources and Facility resources) as currently, search does not fetch the results automatically on the current screen but rather keeps them on the corresponding section screen.


View/download resources

To view/download resources:

  1. Select Resources from the left-side navigation menu.

  2. Look for a required entry using the search field at the top of the screen. Note that resources can be searched only by tags added at the time of resource creation or addition to MO EOP, district or facility.

Make sure to check all the resource sections (MO EOP resources, District resources and Facility resources) as currently, search does not fetch the results automatically on the current screen but rather keeps them on the corresponding section screen.

  1. Select the entry to open the Resource summary card. This card contains all available information about the resource, like its name, description and the list of added materials (links and files). Here, you can:
  • Open added links

  • Preview any file by clicking its icon

  • Download any file by clicking its name

  • Exit the screen and go back to the Resources list by clicking Close

Managing users

As a District admin, you manage users within your district, including:

Inviting users

New users can join MP EOP only by invitation. According to the current implementation, a user with any particular role can invite users with a lower ranking role, for example:

  • Super admins can invite District & Facility admins, Users and First respondents;

  • District admins can invite Facility admins and Users;

  • Facility admins can only invite Users.

The invites are created and shared in the Invite link section of the control panel. As a District admin, here you can invite Facility admins and Users.


To invite an admin or a user:

  1. Select Invite link in the left-side navigation menu. The required form is opened by default.

  2. Select the user role (Facility admin / User) from the Invite role drop-down list and the corresponding facility.

The Facility field is mandatory for both roles. You need to specify the facility for successful completion of registration process.

Inviting Facility admins Inviting Users

We support multi-account registration and login, i.e. one user can be invited and registered with two or more different roles. For example, you can assign one user both Facility admin and User roles, or two Facility admin roles for two different facilities etc.

To add roles for invited user, simply click Add more and provide corresponding details.

  1. The registration link is generated automatically. Simply click Copy to clipboard and share the link to invite a person using any preferred method of communication.

Accepting user requests

Each invited user joining request needs to be approved to avoid any unauthorized access. A District admin has permission to accept all incoming requests within their district - from users either invited by them or by anyone else in the system (other District admins).

To accept user joining request:

  1. Select Accept users from the left-side navigation menu. Here you can see the list of all invited users, both pending and approved (with check marks against their names).

You can use the filter in the top left corner to refine the displayed list by the user role. The logged in user can see all users with lower ranking roles, i.e. District admin will see Facility admins and Users.

  1. Click Accept user against the names of the required user to approve their request and open their access to the system.

The Accept user button changes to a check mark, and the invited user receives an email about their account activation. The email contains the link that can be used to automatically log in to MO EOP.


Alternatively, you can accept user joining requests directly from the MO EOP dashboard. Note that only pending requests are displayed here under the Accept users title. Simply click Accept user against the required user to activate their account, and to remove the request from the dashboard.

Glossary

EOP

Emergency operations plan. The plan outlines emergency management structure and defines actions and roles necessary to provide a coordinated response during an emergency event. EOP provides general guidance for all levels of emergency management and applies best practices to mitigate loss of life or damage to property and reinforce continuity of operations.

Flip chart

Information board briefly describing important actions to be taken in specific types of emergencies. Such info-boards are usually printed out and placed at strategic locations on the premises to ensure that all concerned people can quickly find appropriate emergency response procedures.

Resources

Any useful additional data (besides EOPs and flip charts) can be considered as a resource. It could be any relevant general/district/facility plans or layouts, templates, state-wide, district-wide or local safety recommendations etc.

Trisk

Third-party system used in direct conjunction with MO EOP. The system requires its own login credentials and is available to Super admins and District admins. Trisk is used to develop, review and approve EOPs for specific districts and/or facilities. These EOPs are then transferred to MO EOP control panel for further area- and user-role-based management and distribution.

Generated by aglio on 14 Sep 2020